Knightly Secure is an on-demand security response app designed to provide immediate security patrols or responses to unwanted criminal activity in your area. The app is available for download on both Apple and Android phones.

Start in 4 easy steps!

1. Download the App: Available on the Apple App Store and Google Play Store.
2. Create an Account: Open the app and follow the prompts to register.
3. Log In: Once your account is created, logging in should be automatic.
4. Update your profile: Add your address etc in the profile section to make it easy to request a visit at any time from our qualified security officers.

After the job is completed, the Officer will send an ‘Attendance Report’ via the app.

This report will include a summary of the Officer’s findings and, if applicable, photos showing the property status or any damage.

No, a self-monitored security system is not required.

Knightly Secure is available to anyone who needs security patrols or responses at their home or business premises.

No, all communications will be conducted via the app.

If intervention is required, the Knightly Operations Centre will facilitate communication between you and the Security Officer.

If an intruder is found at the property, the Police will be called to attend the scene.

The Security Officer on-site can only assist where it is safe, such as waiting at the location for the Police to secure access.

When adding a new address, you will be asked to complete a health & safety risk assessment. This includes details about any animals, firearms, and accessibility issues on your property. Please provide as much detail as possible.

When requesting a Security Officer, you will be prompted to confirm that your health & safety profile is up to date. If any changes are needed, the Knightly Secure Operations Centre will contact you to verify the updates.

In Queensland, security guards have specific limitations and responsibilities under the law.

Here’s a summary of their powers and restrictions:

• Access to Private Property: Security guards are not authorized to enter your private dwelling, mobile property (such as caravans or trailers), or vessels (boats, for example) without explicit permission. They are restricted to common areas and external premises as outlined by their service agreement or task instructions.
• Road Rules and Traffic Control: Security guards do not have any exemptions under the Road Rules Act. This means they cannot direct traffic or enforce road laws. Their role is primarily focused on security and safety within the boundaries of the property they are assigned to.
• Authority Limitations: Security guards do not have police powers and cannot perform law enforcement duties. Their responsibilities include monitoring, reporting, and deterring criminal activity, but they must work within the scope of their contractual obligations and legal limitations.
• Emergency Situations: In case of emergencies, such as a potential threat or an active incident, security guards are trained to call for appropriate authorities, such as the police, and provide assistance where it is safe to do so. They are expected to act within the legal framework and their own training to manage situations appropriately.

For any enquiries or assistance you can contact our support team via the Contact page or via the app’s contact section.

Alternatively please reach out to our Knightly customer service directly.

We’re here to help you with any questions or issues you may have.